Shipping policy
Shipping Policy
We offer fast and secure shipping for all our orders. Please review the following shipping guidelines:
Processing Time
All orders are processed and shipped within 2–3 business days after payment has been received. Delivery usually takes 1–2 weeks.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time & Costs
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Switzerland: 5-12 business days
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Europe: 5-10 business days
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International: 3-10 business days
Orders: free shipping.
Customs Duties & Taxes
For orders outside Switzerland, additional customs duties or taxes may apply. These charges are the responsibility of the customer, and we have no control over them.
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number to monitor the delivery status.
Lost or Damaged Packages
We are not responsible for lost or damaged packages after they have been shipped. If an issue occurs, please contact the shipping carrier directly.
