Refund policy
Returns or Exchanges
We generally do not offer returns or exchanges for our products. Our watches are carefully inspected before shipping to ensure they are in perfect condition.
No Right of Withdrawal or Return: Under Swiss law, there is no general right of withdrawal or return for online purchases. Therefore, we cannot offer returns or refunds.
Damages and Issues: Please inspect your order immediately upon receipt. If you receive a defective or incorrect item, please contact us right away at lemperium.com@gmail.com. We will review the case individually and provide an appropriate solution.
No Refunds or Store Credit: As we do not accept returns, we are unable to provide refunds or store credit. Please make sure to review your order carefully before completing your purchase.
If you have any further questions, please contact us at lemperium.com@gmail.com.